Privacy Policy
Your privacy matters. This policy explains how we handle your personal information.
Last updated: 1 January 2026
1. Introduction
This Privacy Policy explains how Prop Firms SA ("we", "us") collects, uses, discloses and protects your personal information when you use prop-firms.co.za. We are committed to processing personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
2. Information we collect
We may collect the following categories of information:
- Contact details you provide via our contact form, such as your name, email address and message
- Usage data, such as pages visited, time on site and referral source
- Device and browser information collected automatically
- Cookies and similar technologies (see the cookies section below)
3. How we use your information
We use personal information to:
- Respond to your enquiries and provide support
- Operate, maintain and improve the Website
- Understand how visitors use our content
- Measure the performance of affiliate links and partnerships
- Comply with legal and regulatory obligations
4. Cookies and analytics
We use cookies and analytics tools to understand traffic and improve the Website. Affiliate partners may also set cookies to attribute referrals. You can manage or disable cookies through your browser settings, although some features may not function correctly as a result.
5. Sharing your information
We do not sell your personal information. We may share limited information with trusted service providers (such as analytics or email providers) who process it on our behalf, and with authorities where required by law. Affiliate partners receive only aggregated referral data, not your personal contact details, unless you choose to sign up with them directly.
6. Data retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law, after which it is securely deleted or anonymised.
7. Your rights under POPIA
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Object to the processing of your information
- Lodge a complaint with the Information Regulator of South Africa
8. Security
We implement reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Contact us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at hello@prop-firms.co.za.